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FAQ

  • Withdrawal
    The article or articles you have chosen have been made on request especially for you, therefore, it is not possible to withdraw for second thoughts.
  • How can I pay for my purchase?
    You can pay with the following payment methods: - credit cards - paypal - bank transfer
  • How can I manage a return?
    The article or articles you have chosen are made on request especially for you so it is not possible to withdraw for second thoughts. If, on the other hand, the product has quality problems, get in touch promptly with our Support who will solve your problem shortly.
  • How is the product shipped?
    We all travel with special packaging to protect them from bumps and falls. We rely on professional couriers who deliver quickly and safely. If, unfortunately, you encounter problems with your delivery, please contact our Support promptly to resolve your problem.
  • What are the times of artisanal production?
    From the moment we receive your order, your product will be put into production immediately and will be delivered in approximately 20 days. In any case, you will receive an email for confirmation and all the details.
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